Welcome to Exalina! These Billing Terms & Conditions ("Terms") govern the purchase of products from Exalina ("we," "us," "our") on our website, exalina.com (the "Site"). By placing an order on our Site, you agree to be bound by these Terms. Please read them carefully.

1. General

• All prices on the Site are listed in Pounds Sterling (GBP).
  
• The final purchase price, including all applicable taxes and shipping fees, will be clearly displayed on the checkout page before you complete your order.
  
• We reserve the right to change prices for products at any time without notice, but changes will not affect orders that have already been accepted.
  

2. Accepted Payment Methods

We accept the following secure payment methods for your convenience:

Credit/Debit Cards:

• Visa
  
• Mastercard
  
• American Express
  

Digital Wallets:

• PayPal
  
• Apple Pay
  
• Google Pay
  

By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order.

3. Payment Security

Your security is our priority. All transactions are processed through a secure, PCI-compliant payment gateway.

We do not store or have direct access to your full credit card details. All payment information is encrypted and handled by our secure payment partners (e.g., Shopify Payments, PayPal).

4. Billing & Charging

• Your payment method will be charged at the time you place your order.
  
• Once the payment is successfully processed, you will receive an order confirmation email at the email address provided during checkout.
  
• Please ensure your billing information is current, complete, and accurate to avoid delays.
  

5. Fraud Protection

We take fraud prevention seriously. We reserve the right to perform payment verification and may refuse or cancel any order if fraudulent activity is suspected. This may include, but is not limited to, orders with billing information that does not match the cardholder's details or orders with suspicious shipping addresses.

6. Taxes

We handle all the customs paperwork and fees so you don't have to.

All prices displayed on our website and at checkout include all applicable UK import duties and VAT. The total amount you see at checkout is the final price you pay. You will not be charged any additional customs fees or taxes upon delivery.

7. Related Policies

Your purchase is also subject to our other store policies. Please review them for a complete understanding of our practices:

Shipping Policy

Refund Policy

Terms of Service

8. Contact Information

Email: hello@exalina.com
Phone: +359 877 048 775
Address: Racho Stoyanov Street, Dryanovo, Gabrovo 5370, Bulgaria
Customer Service: Monday to Friday: 9:00 AM – 6:00 PM (EET)

For the purpose of applicable data protection laws, Exalina is the data controller of your personal information.